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Website Care

The Big Idea

You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

What’s Changing

Software needs updating. All software. Including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are a easy target.

The Problem

Keeping your website up to date, backed up and secure can be time consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.

Generic Solutions

Yes there are plenty of options for you to keep your website managed and up to date by the same company that hosts it. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and business needs.

Our Solution

If you’re reading this page, then we know your website intimately because we built it. We know every line of code and all of the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well. We’ve been using it for over 7 years and all of our websites (including this one) are built on the same software. So we are in the best position to keep your website up and running and open for business and we can do that with one of our Website Care Plans.

Value Proposition

We’ll do all the nitty gritty things you don’t want to so you can just enjoy being a superhero to your audience. Think of us as the Robin to your Batman.

The Upside

Working with us means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself.

Social Proof

We’re happy to give you boat loads of references and testimonials on request, but perhaps one of the most compelling reasons to work with us is that we teach hundreds of web developers all over the world how to to do this stuff in their business. Now they wouldn’t pay any attention if we weren’t knocking this out of the park, right?

We Are Busy

Its’ true. Like Doctors in the 70′s and Accountants in the 80′s, good web developers are flat out these days and it doesn’t look like that’s going to change in a hurry.

We Need To Know More About You

So in all honesty, we’re only interested in working with clients who understand the value their website adds to their business. Hence we have made our website care plans available by application only

Please review the plans below and use the form at the bottom of this page to get in touch and see if you qualify.

This service is designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives.

Silver – Investment $197 p/month

Our Silver plan is perfect if you just need your website maintained and a little bit of assistance with basic content management.

Includes the following:

  • Website software kept up-to-date
  • Any plug-ins kept up-to-date
  • Daily backups of your database stored on our secure third-party servers (typically Dropbox or Amazon)
  • Weekly backups of your entire website stored on our secure third-party servers (typically Dropbox or Amazon)
  • Security monitoring to identify and fix any vulnerabilities
  • Three scheduled content management sessions to assist you with basic content management across the site.

Gold – Investment $297 p/month

Our Gold plan is perfect if you are adding features or functionality to your website on a regular basis.

It includes all of the Silver benefits plus one development session per month to assist you with new page templates or functionality.

Platinum – Investment $597 p/month

Our Platinum plan is designed for those who are serious about getting a return on their investment.

It includes all of the benefits above with an additional three scheduled content management sessions (for a total of six), an additional development session (for a total of two) plus a strategy consulting session to help you stay clear about your objectives and remain accountable.

Notes

All sessions are conducted by gotomeeting , Skype or telephone.

Additional features and functionality for the scheduled development sessions need to be discussed and agreed to before approved. For example these sessions typically cover things like adding a testimonials section or a staff profile section to your website and do not cover advanced features such as a complete online shop or membership section.

There is no contract for any of these plans and you are free to cancel any time. These plans are offered on a subscription basis and do need to be paid monthly in advance.

Silver

  • Software Updates
  • Backups
  • Security Monitorying
  • 2 Content Management Sessions

$197

month

Platinum

  • Software Updates
  • Backups
  • Security Monitorying
  • SEO Monitoring
  • 2 Development Session
  • 6 Content Management Sessions

$597

month

Application

Use the form below to apply for one of our website care plans and we’ll get in touch to see if we’re a good fit.
  • Please tell me a little about your business and what you are trying to achieve so I can see if we are a good fit.